
Frequently asked questions
We don't provide food and drinks because we like you to be free at your budget to BYOC (bring your own caterer). However, your selected caterer must be pre-approved by us by providing proof of both license and insurance no less than 14 days prior to the event. If you or your vendor's equipment is used, it MUST be removed by the end of the event.
Alcohol may be served ONLY to persons age 21 or older under the terms and conditions consistent with the applicable laws of the State of Texas. Both the host and all guest must abide by our venue rules listed in the contract. NO SALE OF ALCOHOL OR FOOD IS ALLOWED ON THE PREMISES.
For the comfort, safety, and health of all our guests, Studio 1928 maintains a strict no-pet policy within our facilities and surrounding premises. This policy complies with Texas Health and Safety Code regulations regarding food service and event venues, while also ensuring proper venue maintenance and cleanliness standards. We gladly welcome and accommodate service animals as defined by the Americans with Disabilities Act (ADA). Service animals must be properly identified and remain under handler control at all times. Emotional support animals, therapy animals, and comfort animals are not considered service animals under the ADA and are therefore not permitted.
Any cleaning or repairs required due to unauthorized animals will result in additional charges and possible forfeiture of security deposit.
This policy helps us maintain our pristine venue conditions and ensure an allergen-controlled environment for all guests. We appreciate your understanding and cooperation.
Final balance payment is due in full 30 days prior to your scheduled event date. For reservations made within 30 days of the event date, payment in full is required at the time of booking to secure your date. Payments must be made through our approved payment methods as outlined in your contract. Failure to submit final payment by the due date may result in cancellation of your event and forfeiture of any deposits or prior payments. All payment deadlines are strictly enforced.
Studio 1928 accepts credit cards, ACH payments, and certified cashier's checks. Personal checks are not accepted for final payments. A $50 fee will be assessed for any returned or declined payments. Payment plans may be available upon request for events booked more than 6 months in advance, subject to approval and additional terms.
Please note: Your event date is not guaranteed until both the signed contract and appropriate payment have been received and processed by Studio 1928.
Securing Your Date at Studio 1928:
Initial Deposit: A non-refundable deposit of 35% of your total invoice is required to secure your event date
Second Payment: A minimum payment of 25% of the total invoice is required within 60 days of booking
Final Balance: All remaining charges, including any additional services or décor options, must be paid in full 30 days prior to your event date
Please Note:
Your event date is not guaranteed until both the signed contract and initial deposit have been received and processed
Additional services or décor additions requested after the final payment will require immediate payment in full
Any unpaid balance 30 days before your event may result in cancellation and forfeiture of all prior payments
All payment deadlines are strictly enforced
Payment modifications must be approved in writing by Studio 1928 management
A revised invoice will be issued after all final selections and adjustments are confirmed
Late fees of 5% will be assessed on any overdue payments
Studio 1928 accepts all major credit cards, ACH transfers, and cashier's checks. Personal checks are only accepted for payments made 60 days or more before your event date.
Studio 1928 offers complimentary on-site parking for your event guests. Our lot accommodates approximately 100 vehicles. While parking is typically sufficient for most events, we recommend the following for optimal guest experience:
Encourage carpooling for large events
Inform guests that parking is first-come, first-served
Consider ride-share services for evening events
Please Note:
Studio 1928 is not responsible for any damage, theft, or loss of vehicles or contents
Overnight parking is not permitted; vehicles must be removed within 1 hour of event conclusion
Handicap spaces are available and must remain accessible
Blocking fire lanes or emergency exits is prohibited and may result in towing at owner's expense
Valet services are not provided but can be arranged through our preferred vendors list
For events exceeding 200 guests, please consult with our event coordinator about additional parking arrangements.
Your contracted rental period includes ALL vendors' setup, decoration, catering preparation, event time, and complete cleanup. To protect your security deposit, please ensure:
All vendors, décor items, and guests must exit by your contracted end time
Setup begins precisely at your contracted start time - early access is not guaranteed
All cleanup and vendor breakdown must be completed within your rental period
Final walk-through with Studio 1928 staff is required before departure (may be conducted via Studio 1928 Videoconference)
Additional Time:
Extended hours may be purchased at $300 per hour if available
Additional time must be secured and paid for at least 72 hours before your event
Last-minute time extensions are subject to $375 per hour if available
Extended hours are not guaranteed and depend on venue availability
Overtime fees of $400 per hour will be automatically deducted from your security deposit for any time used beyond your contracted end time
Please Note:
Time management is the client's responsibility
We recommend designating a timeline coordinator
Events must end by 12:00 AM per local ordinance
Failure to vacate at contracted time impacts other events and will incur fees
Contact your event coordinator for a detailed setup/breakdown timeline
STRICT VENUE CLOSURE POLICY - Per McKinney City Ordinance:
Studio 1928 must be fully vacated by 1:00 AM (Midnight) without exception. This includes:
All guests must depart by 12:30 PM
All vendors must complete breakdown and exit by 12:45 AM
All music/entertainment must end by 12:00 AM
Final venue inspection must be completed by 12:45 AM
Important Compliance Notes:
Events exceeding these time restrictions will incur:
Automatic forfeiture of security deposit
Additional fees of $250 per 15-minute increment
Possible intervention by local authorities
Violation may affect future McKinney event permits
Security staff will begin event shutdown procedures at 11:00 PM
Police notification may be required for non-compliance
Studio 1928 strictly enforces these ordinances to maintain our venue license and positive relationship with local authorities and neighbors. We appreciate your cooperation in ensuring all events conclude timely and safely.
We have designated content creation session to only be booked during the hours of 8:00AM EST to 4:00PM EST on Mondays - Thursdays. There is a 2 hour minimum requirement in order to book the studio. Please put in a request for consideration of time and day slots outside of these designated studio hours.
PERMITTED CONTENT CREATION ACTIVITIES
Studio 1928 welcomes professional content creators for:
Commercial photography
Brand videography
Professional portraits
Product photography
Podcasting/streaming
Social media content
Corporate communications
Fashion/modeling portfolios (professional attire required)
Content Restrictions: Studio 1928 strictly prohibits:
Adult or sexually explicit content
Content involving nudity
Illegal or illicit activities
Content promoting hate speech or discrimination
Violent or graphic content
Any activities that could damage our reputation or brand
Content violating intellectual property rights
Activities violating local, state, or federal laws
Additional Requirements:
All content creation must align with our family-friendly values
Content purpose must be disclosed at booking
Studio 1928 reserves the right to:
Review content concepts prior to booking
Terminate sessions violating our policies
Retain security deposit for policy violations
Report illegal activities to authorities
Refuse service at our discretion
Violation of these policies will result in immediate session termination, forfeiture of all payments, and possible legal action. Studio 1928 maintains a zero-tolerance policy for prohibited content.
We offer a range of high-quality equipment, including professional lighting kits, backdrops, microphones, and accessory gear. If you need specific equipment, please let us know in advance so we can advise if accommodation will be possible and ready for your session.
The studio is approximately 4,300+ Sq Ft of usable space. Our studio has a capacity of 300 people standing and 250 seated. There is ample space for production teams, models, and additional crew members. More than 20 people will be charged as an event.
LONG-TERM & RECURRING BOOKING OPTIONS
Studio 1928 offers customized packages for consistent content creators and recurring events:
Monthly Membership Plans:
Bronze: 8 hours/month
Silver: 16 hours/month
Gold: 24 hours/month
Platinum: 40 hours/month
Benefits Include:
Discounted hourly rates
Priority booking windows
Dedicated storage space (based on tier)
Flexible scheduling
Access to member-only hours
Requirements:
3-month minimum commitment
Full payment due by 1st of each month
Valid business insurance
Signed long-term agreement
Security deposit
Credit card on file
Terms & Conditions:
Hours don't roll over month-to-month
30-day written cancellation notice required
Membership non-transferable
Subject to standard venue policies
Rate increases with 60-day notice
Breach of terms terminates agreement
Custom enterprise solutions available for commercial clients requiring 50+ hours monthly. Contact our booking team for personalized package creation.
VENUE CLEANING REQUIREMENTS
Studio 1928 maintains pristine facility conditions. To ensure return of your security deposit, ALL events and packages (EXCLUDING the MYSTIQUE package) require the following minimum cleanup procedures:
Required Client/Vendor Responsibilities:
Basic sweep of floors (brooms provided)
Immediate clean-up of spills and stains
All trash properly bagged and placed in designated waste area
Complete removal of:
All decorations including tape/adhesives
Vendor equipment/supplies
Personal items
Leftover food/beverages
Floral arrangements/centerpieces
Rental items not belonging to Studio 1928
Time Management:
All cleanup must be completed within your rental period
Non-Studio 1928 decor, and rental items must be removed before final departure time. Any items left beyond contracted departure time may result in partial or full forfetiure of security deposit
Studio 1928 is not responsible for any Items left beyond contract end time
Security Deposit Deductions: The following will result in partial or full forfeiture:
Excessive cleaning required
Stains or damage to floors/walls
Adhesive residue
Items left behind
Improper waste disposal
Cleanup extending beyond rental period
Full deduction list provided in rental agreement
Studio 1928 will assess cleaning charges at $200/hour with a 2-hour minimum for any cleanup requirements beyond standard expectations.